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Payment Questions

What payment methods do you accept?

For convenience we offer a range of different payment options such as Visa, MasterCard, Paypal, Klarna. We also offer express payments via Apple Pay and Google Pay to make your checkout easier.

Do you offer credit or finance?

We have partnered with Klarna to give you the option of paying for your purchase 30 days after you receive it to help you get the item you want now without having to pay for it upfront. Click here for more information about Klarna. Paypal also offer pay in 3 instalments on eligible purchases. Relevant details are displayed at each product page or checkout throughout the process. 

Updating credit card information

We don’t store any credit card information and payments are processed securely by Stripe, Klarna or PayPal. 

Invoices and VAT

We are VAT registered but goods are sold under the margin scheme, so no VAT is charged on the sale. We send an electronic invoice after each purchase, but the invoice will not display VAT separately. 

Payment refunds

Refunds will be made to the original payment source and processing times can vary depending on service. Typically it takes between 3-5 working days for the refund to debit back to your account once we initiate the request. If you have not yet received it, please contact us using our contact us page